lender borrower home owner banner

Where to Start?

Contact a participating lender to learn more about WHEDA loan product options and interest rates.

Mortgage Payments by Phone

WHEDA now accepts mortgage payments via the phone Monday through Friday from 8 AM to 5 PM. Mortgage payments received by 3 PM will be posted to your account the same day that you call. There is a $15 service fee for each phone payment. Late payment fees apply.

To make a phone payment, please gather the following information and call 800-562-5546.

  1. WHEDA loan number
  2. Bank routing number and account number of the checking or savings account being used to make the mortgage payments

Interested in scheduling online mortgage payments? Sign-up for My Loan Online  today!

WHEDA
Servicing
Online
Services
Payments
by Phone
WHEDA Refi
Advantage
Home
Improvement

My Loan Online

Register for My Loan Online today, and pay your WHEDA mortgage online with a few simple clicks of the mouse!

Sign up for ACH

Sign up for ACH! ACH - Automated Clearing House - is WHEDA's electronic network for financial transactions.

Credit Counselors

Find a credit counseling agency.

Trouble Making Payments?

Help is available if you're having difficulties making payments. Click here to learn how we can help.

Recapture Tax Reimbursement

WHEDA borrowers do not have to be concerned about federal recapture tax. Click here for more detail.

Customer Inquires

For questions or inquiries regarding specific delinquency management or default prevention processing or to submit a complaint or dispute, please contact the Quality Control & Compliance department at 800-334-6873 or info@wheda.com. Inquiries will be processed and reviewed within 5 business days.

Frequently Asked Questions

Check out these Frequently Asked Questions about WHEDA-serviced mortgages

Glossary 

 Click the following for a glossary of housing and WHEDA terms and acronyms. 

Fee Schedule

The following is WHEDA's Schedule of Fees and Costs that are charged for loan-related services, subject to change to applicable law.

Related Sites

Related sites includes links to other sites that provide useful information for home buyers and owners

Privacy Notice

Click here to review WHEDA's Privacy Notice.

Contact Us

Please feel free to contact WHEDA's Servicing Team. We welcome your comments and questions regarding our website and mortgage services.