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Home Loan Servicing Update - October 2005PROPERTY MAINTENANCE It's that time of year.. Preparation for the winter months of any vacant/abandoned properties (winterizing, snow removal). Please check the WHEDA Home Loan Servicing Manual for specifics on property maintenance. UTILITY ASSISTANCE For Homeowners who are struggling to make their mortgage payments due to high utility bills, you can refer them to the Energy Assistance Bureau - Phone # 866-432-8947 or 866-HEATWIS. RIGHT TO CURE COMPLIANCE Is your Right to Cure/Notice of Acceleration in compliance with the Mortgage you are foreclosing on? Will it hold up in a court of law if contested? Does the Right to Cure you're sending reference WHEDA and not your organization? It is the Servicers responsibility to make sure the language in the Demand Letters are relative to the appropriate Mortgage documents (include WHEDA's non-owner occupancy guidelines) and that it legally complies with State and Federal Statutes. It is also your responsibility as the contracted servicer, acting on WHEDA's behalf to make certain that your company or corporation's name is reflected in this letter and not WHEDA's. Due to possible issues with the Fair Debt Collections Practices Act, WHEDA suggests you direct any inquiries or questions with regard to this to your legal counsel. DELINQUENCY RATES - 3RD QUARTER
(W = WHEDA L = LENDER T = TOTAL) ESCROW SET UP Just a friendly reminder: WHEDA requires an escrow for real estate taxes, hazard insurance, private mortgage insurance (if applicable) and flood insurance (if applicable). It is not our policy to waive escrows. OUTSTANDING CLOSING DOCUMENTS MONTHLY REPORT
WHEDA would like to thank those of you that have been working hard to clean up your outstanding documents. We value our partnership with you and appreciate your efforts. YOUR WHEDA CONTACTS AT A GLANCE
Mortgage Loan Advisors
Loan Servicing Specialists Loan Servicing Telephone Number 800-562-5546
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