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Frequently Asked Questions Asset Management: Real Estate Assessment Center (REAC) Inspections

Other Questions

General Reporting

I disagree with my physical assessment. What do I need to do? HM_black_top.gif

The process for requesting a technical review of a REAC inspection is located at: You must
request the review within 30 days of the inspection report being released to the property owner.

Why am I being inspected so often? HM_black_top.gif

It is crucial for HUD to determine the condition of the properties in its portfolio on a regular basis to ensure that residents live in a decent, safe and sanitary housing. Public housing properties are inspected by REAC annually as defined by the PHAS Rule. Other housing properties are inspected annually. REAC inspections are currently not associated with inspections done by other entities (e.g. mortgagees, local building code officials).

How do I get a copy of my inspection report? HM_black_top.gif

Inspection reports are available only from HUD's Secure Systems. Effective October 15, 2002, HUD will no longer mail inspection reports to owners. Access to the Secure Systems is available via the Internet and users must be authorized by the owner and by HUD. For more details and instructions on how to apply for authorization to the Secure Systems, please visit:

If you are representing an owner or PHA Executive Director, REAC can only re-send the inspection report to the address of the owner or PHA Executive Director in HUD's automated systems. For security reasons, please follow-up with the owner or PHA Executive Director to receive a copy for yourself.

How do I get a copy of my Life Threatening Health & Safety report? HM_black_top.gif

Upon completion of the inspection, the inspector will provide your authorized representative with a signed copy of the property's Life Threatening Health and Safety Report. The Life Threatening Health and Safety Report is contained in the Inspection Report that is available on line.

What does the Physical Inspection score mean? HM_black_top.gif

The score is a number between 0 and 100 that reflects the physical condition of a property, inspectable area, or sub-area. Inspectable area means any of the five major components of the property, which are site, building exteriors, building systems, common areas, and dwelling units. Sub-area means an inspectable area for one building.

Inspectable items refer to walls, kitchens, bathrooms, and other items to be inspected in an inspectable area. Weights are assigned to each item. Based on the importance of the deficiency, reflected in its criticality value, points are deducted from the property score. Health and safety deficiencies substantially affect the overall property score. The weights are adjusted to reflect the inspectable items that are present.

For more information on inspectable item and deficiency definitions, area weightings and deficiency criticality, and physical inspection scoring processes, please refer to the REAC's Physical Inspection product page.

What do I do when Exigent Health and Safety items identified by the REAC inspector are mitigated? HM_black_top.gif

Attachment 3 is to be copied onto the owner's letterhead (or indicate that they do not have letterhead stationary) and signed by the owner. The owner must sign it. The agent may sign for the owner only when a specific authorization to do so, signed by the owner, accompanies the 'Attachment 3'. The signed form must be sent to WHEDA.

How do I contact REAC? HM_black_top.gif

There are three avenues for contacting REAC.

  • First, try REAC's website. There is a "Send comments or questions" link on this website that will allow you to e-mail comments to REAC directly from the website.
  • If the website does not have what you need, then contact the REAC Technical Assistance Center (TAC) via phone at the following number: 1-888-245-4860 .
  • Or via mail at the following address:

    Department of Housing and Urban Development (HUD)
    Real Estate Assessment Center (REAC)
    Technical Assistance Center
    1280 Maryland Avenue, SW, Suite 800
    Washington, DC 20024-2135